Return & Refund Policy

 Our policy provides a 7days warranty on all products. If 7 days have gone by since your product(s) were delivered, unfortunately we can’t offer you a refund or exchange. If for any reason you are not satisfied with your purchase, simply notify us by e-mail and we will immediately issue a return address. The following terms apply:

 

  • Exchanges and Refunds will be accepted within 7 days of your original receipt of the order. It must be in the same condition that you received and in the original packaging.
  • The products must be returned in new, resellable condition. Products that are altered or damaged(scratches, wreckage etc.) do not qualify and may be discarded.
  • There will be a 25% restocking fee for all qualifiable refunds unless goods are defective or there is a shipping error.
  • Shipping charges will not be refunded unless products are defective or there is a shipping error.


To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us here or via email info@ayutullc.com

Shipping

All you need to do is send us an email with the subject line "Return".

info@ayutullc.com

After that We will write to you which address you should send your product in 24 hours


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.